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Poonam Panchal has a diverse work experience spanning over 13 years. Poonam is currently working as a Manager- Payment Integrity at CoverSelf, a cloud-native platform that addresses payment inaccuracies in healthcare. Prior to their current role, Poonam worked as a Lead Assistant Manager at EXL from 2020 to 2022. Poonam also held the position of Senior General Lead at Access Healthcare Services from 2019 to 2020. Poonam has previous experience as a Group Coach at Vee Technologies from 2016 to 2019 and as a Senior Medical Coder at GeBBS Healthcare Solutions from 2011 to 2016. Poonam started their career as a CSSD Technician at Asian Heart Institute and Research Center from 2008 to 2009.

Poonam Panchal obtained a Bachelor of Science degree in Microbiology, General from the University of Mumbai from 2005 to 2008. In terms of additional certifications, they obtained a CPC certification from AAPC in June 2012, a CCS certification from AHIMA in April 2014, and an ICD-10 certification from AAPC, although the specific month and year of obtaining the ICD-10 certification is not provided.