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Lesean Smith

ITSM Product Owner at Covered California

Lesean Smith is an accomplished Information Technology professional with extensive experience in various roles within the industry. Currently serving as an Information Technology Specialist II at Covered California since November 2023, Lesean previously held the position of Information Technology Specialist at the same company from November 2020 to June 2022. Prior experience includes working as a Support Specialist (Team Lead) at Blue Shield of California from August 2016 to November 2020 and as a Senior Customer Support Specialist at Tarrant County Public Health for a brief period in 2016. Lesean also contributed to Blue Shield of California in dual capacities as a Service Desk Supervisor and Service Desk Analyst from October 2012 to January 2016. Early career experience includes the role of Helpdesk Analyst at Gap from April 2010 to October 2012. Lesean holds an Associate of Science degree in Information Technology from Heald College, completed in 2010.

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