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Dalton Woolsey is a skilled professional in the field of information technology with experience in managing, monitoring, troubleshooting, and upgrading customer networks. With a focus on Cisco technologies, Dalton has held key roles such as Practice Lead and Collaboration Consultant at Covene LLC, Technical Team Lead at Venture Technologies West, and NOC Engineer at Network Data Systems. Dalton is highly proficient in SIP, WireShark, RTMT, and troubleshooting complex voice issues, and has experience conducting training classes for junior engineers and creating documentation for customers. Graduating with an Associate's degree in Information Technology from Ranken Technical College, Dalton brings a strong background in the field to any team or project.