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Melissa K. has extensive experience in legal operations and human resources, currently serving as the Loss Mitigation Administrator at CoVantage Credit Union since March 2019. Responsibilities include overseeing legal operations, managing litigation processes, and providing support to senior management and the Chief Risk Officer. Previous roles include Assistant Manager and Loss Mitigation Supervisor at CoVantage Credit Union and Post Judgment Legal Assistant at Daubert Law Firm. Additionally, Melissa has held various human resources positions, including Human Resources Coordinator at Menards and Human Resources Assistant at Footlocker.com and Northwestern Mental Health Center. Melissa holds a Bachelor's degree in Agricultural Business and Management, a Bachelor's degree in Human Resources Management, and an Associate of Science in Equine Science. Currently pursuing a Paralegal certification at Boston University, completion expected in February 2024.