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Madeleine Bryant has a strong background in the financial services industry, spanning over two decades. Currently serving as a Quality Assurance Manager at Coutts and Resolution Manager at RBS, Madeleine excels in investigating and resolving customer complaints related to regulated products. In addition, within their role as Team Manager at The Royal Bank of Scotland, Madeleine is known for being conscientious, reliable, and friendly. During their earlier career, Madeleine was a part of the New Business North Team at Aviva. Madeleine completed their education at Wymondham College.