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Karen Heese has a strong background in sales and marketing, with experience in various leadership positions in the hospitality industry. Karen is currently the Corporate Director of Sales & Catering at Coury Hospitality since 2023. Prior to that, they worked as the Complex Director of Sales & Marketing at PM Hotel Group from 2022-2023. From 2020-2022, they held the position of Area Director of Sales & Marketing at Aimbridge Hospitality. Karen also has a long history with Marriott International, where they served as the Director of Sales in various regions from 1993-2020. Karen also worked as the Director of Sales & Marketing at Sutton Place Hotel from 2000-2002, and at Delta Meadowvale Resort & Conference Centre from 1997-2000.

Karen Heese holds a Bachelor of Applied Arts degree in Hospitality & Tourism Management from Ryerson University. No specific timeframe for their education is mentioned.