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Lana Smith is an experienced solution consultant and client portfolio manager at CourseLoop since September 2022, with a notable background in project and program management within educational institutions. Previous roles include programme manager and senior project manager at The University of Edinburgh, where responsibilities encompassed the design and delivery of service areas, supplier contract management, and implementation of Microsoft Dynamics. Prior experience includes serving as a senior business analyst at the University of Dundee, focusing on the OneUniversity ERP solution, and conducting stakeholder engagement and process modeling. Building a career with significant contributions at various universities, Lana has developed and managed numerous projects, emphasizing change management and strategic business models. Lana holds a Master of Arts in Public and Contextual Theology from Charles Sturt University and a Bachelor of Arts in History and Theology from Australian Catholic University.