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Lissenne G. currently holds the position of Sr. Technical Support Analyst at Coursedog since December 2022. Prior to this role, Lissenne worked as a Technical Support Engineer at Twilio from April 2022 to November 2022, providing technical support for SendGrid products. Lissenne also has experience as a Support Lead at DealerSync, where Lissenne led a support team and resolved complex issues related to software support. With a background in Anthropology/Sociology from Florida International University and an Associate of Arts in Anthropology from Miami Dade College, Lissenne brings a diverse skill set to their technical support roles.