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Alessa Arsenault has over a decade of experience in account management and customer service across various industries. Currently, Alessa serves as an Account Manager at Cotton Candy Inc., where responsibilities include entering custom product work orders, coordinating with suppliers, and managing order logistics. Prior experience includes roles at Southwire Canada as an Administrative Assistant, where Alessa handled inventory requests and customer orders, and a Marketing and Promotions Representative position at London Property Corp, focusing on brand promotion and student engagement. Earlier experience at STAPLES Canada involved frontline customer service and training new employees. Alessa holds a Bachelor's Degree and a Certificate in Digital Communication from Western University, both completed in 2014.