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Jake Heins, CIC has had a diverse work experience in the insurance industry. Jake started their career in 2008 at Cottingham & Butler, where they held various roles including Workers Compensation Claims Representative and Marketing Specialist in the Risk Management Practice. Jake then progressed to become the Director of Property & Casualty in Wisconsin and later Assistant Vice President of the Risk Management Practice. In 2022, they were promoted to Vice President of Risk Management. In 2011, Jake briefly worked as an Insurance Agent at Trissel Graham & Toole.

Jake Heins, CIC attended St. Ambrose University from 2004 to 2008, where they earned a Bachelor's degree in Business Marketing. In addition, they obtained the Certified Insurance Counselors (CIC) certification from The National Alliance for Insurance Education and Research in January 2017.