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Ashley Smith has over a decade of experience in customer service and account management across various financial institutions and retail environments. Currently serving as an Account Administrator and previously as a Client Service Representative at Cottingham & Butler since March 2014, Ashley has developed strong skills in client relations. Prior experience includes roles as a Customer Service Representative and Marketing Intern at Heartland Financial USA, Inc., as well as a Teller at DuTrac Community Credit Union, where responsibilities included cash handling and member service transactions. Earlier experience as a Supervisor and Cashier at Eagle Country Market involved managing staff and resolving customer issues. Ashley holds a degree from Loras College, obtained between 2011 and 2014.