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Michael Smith

Director, IT Business Services at Costco Wholesale

Michael Smith is an accomplished IT leader with extensive experience in managing operations and driving improvements across various teams within Costco Wholesale since 2007, currently serving as Director of IT Business Services. Michael has successfully guided enterprise IT annual budgeting exceeding $1B and implemented modernization initiatives to enhance data-driven decision-making. Previous roles include significant contributions at F5 Networks, the University of Washington, Travelport, Disney Internet Group, and WRQ, showcasing expertise in program management, data architecture, enterprise data management, and business process improvement. Michael holds a Bachelor of Science in Business Administration and Management from Western Governors University.

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