ÂÜÀòÂÒÂ×

Shelly McCarthy has over a decade of experience in various analytical and support roles within the coffee and customer service industries. Currently serving as a Senior Reward Analyst at Costa Coffee since May 2013, Shelly's career at the company also includes roles as a Data Analyst, Planner, and Help Desk Specialist. Prior to joining Costa Coffee, Shelly worked at HGS - Hinduja Global Solutions from October 2010 to May 2013, where positions included QA Analyst and Helpdesk Agent. This extensive experience highlights Shelly's expertise in data analysis and support, contributing significantly to organizational success.