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Matthew Hull has extensive experience in customer experience and e-learning services, currently serving as Head Of Customer Experience at CoSector - University of London since May 2010. Previous roles at CoSector include Application Support Manager, Digital Services Consultant, Interim Operations & Support Manager, and Software Services Application Specialist, focusing on the implementation of e-learning technologies such as Moodle and Mahara. Prior to CoSector, Matthew worked as Senior ILT Assistant at South Essex College and Webmaster at Thurrock and Basildon College, where responsibilities included maintaining interactive learning technologies. Earlier career experiences include serving as Digital Ship's Outfit Controller at Kelvin Hughes. Matthew holds a Bachelor's Degree in Computing Management from Sheffield Hallam University and a Foundation Degree in E-Commerce from Anglia Ruskin University.