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Olena Garcia has extensive experience in customer service and e-commerce sales, currently serving as a Global Customer Service Representative at Cosabella since August 2003, where responsibilities include delivering professional and effective global customer service utilizing in-depth product knowledge. Previously, Olena held the position of Global E-Commerce Sales Coordinator at Cosabella, focusing on sales strategy development and performance analysis. Earlier career highlights include serving as Branch Manager at Fox Rent A Car from October 1997 to August 2000, where responsibilities encompassed supporting overall management and driving revenue growth through exceptional customer service. Olena holds an Associate's degree in Accounting and Business/Management from Heald College-Hayward.