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Cédric LY is an experienced IT professional with a solid background in system administration and technical support, currently serving as an Administrateur système at Cortex génie humain since July 2022. Responsibilities include managing Citrix VDI, Azure AD user and security group management, Intune device management, and governance for Microsoft Teams and SharePoint. Cédric has previously held positions at Malicis and Matrec, focusing on user access management, system performance analysis, and technical documentation. Additional roles have involved support and troubleshooting in various environments, including hospital and educational settings. Cédric holds a Diplôme d'études collégiales in Computer Techniques from Institut Grasset and has completed specialized training in Citrix Virtual Apps & Desktop.