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Erin Copeland has a diverse work experience spanning multiple industries. Starting in 2004, they worked at Anderson News, LLC as the Director of Sales Development until 2009. During this time, they also briefly worked at Anderson News as the Director of Communications and later as a Walmart Category Manager. From 2009 to 2017, Erin held various roles at Consolidated Insurance Services, including Partner and Accounting Manager. Erin then joined SouthPoint Risk in 2017, starting as an Office Manager and later transitioning to the role of Payroll and Benefits Administrator. In 2021, Erin became the Director of Human Resources at SouthPoint Risk before moving on to the same position at Correll Insurance Group in 2022. Erin was promoted to VP of Human Resources in January 2023.

Erin Copeland started their education journey at Halls High School, where they attended from 1997 to 2000. However, no degree or field of study is specified during this period.

Following their high school education, Erin enrolled at East Tennessee State University, where they pursued a Bachelor of Business Administration (B.B.A.) degree in Business Management and Human Resources. Erin attended the university from 2000 to 2004, completing their undergraduate education in this field.

In addition to their formal education, Erin has also obtained several certifications. In March 2009, they acquired a Property and Casualty Insurance License from the State of Tennessee Department of Commerce and Insurance. More recently, in May 2022, Erin became a Workhuman Certified Professional, receiving the certification from Workhuman.