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Sachin Chhetri is a skilled Level 2 Desktop Support Engineer currently operating at Corptec Technology Partners Australia and CyberCX since March 2022. In this role, Sachin is responsible for asset requests fulfillment, workstation setup, and on-site technical support for the ACT region, effectively resolving issues related to cloud infrastructure, desktop configurations, and MS Exchange. Previous experience includes positions as a Desktop Support Engineer at Total IT Global, where Sachin handled Level 1/2 support tickets and reimaging tasks, and as an Information Technology Intern at CIET. Additional roles in customer service and IT help desk support have contributed to a well-rounded background in technical support and customer relations. Sachin holds a Bachelor of Information Technology and Systems from the Victorian Institute of Technology and has completed a Professional Year program in Information Technology.