Brett P. has extensive work experience in various roles. Brett currently holds the position of Director of Operations at Five Rivers IT Inc. since April 2021. Prior to this, they worked at Corporate Technologies LLC, starting as an Outside IT Service Representative in April 2009 and later becoming an Operations Manager in December 2014. In their role as Operations Manager, Brett improved operational systems and processes, managed support services, and played a significant role in long-term planning. Brett also served as an Account Manager at the same company from July 2011 until their current position, where they identified sales opportunities, managed project timelines, and engaged potential vendors.
Before joining Corporate Technologies LLC, Brett worked at Manhattan Professional Group as a Small Business Advisor from November 2007 to November 2008. Brett also worked at Academic Direct LLC as an Operations Manager from November 2006 to December 2007, where they oversaw customer issues, managed sales staff, established marketing plans, and increased sales revenue. Brett also held the position of Operations and Sales Manager at Academic Direct from November 2006 to December 2007, where they had similar responsibilities and achieved significant growth in sales revenue.
At Educational Direct LLC, Brett held various positions from May 2005 to November 2006. Their responsibilities included customer relations, business-to-business relations, data processing, and customer service program management. Brett also decreased cancellations by 11.9% through effective customer service strategies. Additionally, they worked as a Senior Loan Specialist at Educational Direct from May 2005 to November 2006 with similar responsibilities.
Brett's earlier experience includes working as an Account Executive at North Jersey Media Group from April 2004 to May 2005. In this role, they developed relationships with clients, managed sales territories, and prepared customized advertising programs.
Overall, Brett P. has a diverse background in operations management, account management, sales, and customer service, with a focus on improving efficiency and achieving business growth.
Brett P. has studied Pre Veterinary at the University of Maryland. Brett also holds a Bachelor of Science degree in Business and Administration with a focus on Marketing from Ramapo College of New Jersey.
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