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Zihan Chen has held various positions in the robotics and software engineering fields. In 2021, they began working as a Software Manager at Cornerstone Robotics Limited. From 2017 to 2021, they worked at Auris Health, Inc, where they held the roles of Staff Robotics Software Engineer and Senior Systems Engineer. In 2017, they also worked as a Robotics and Control Systems Engineer at Verb Surgical Inc. From 2016 to 2015, they were a System Analyst Intern at Intuitive Surgical.

Zihan Chen obtained a Bachelor of Engineering degree from Zhejiang University in 2010. Zihan then pursued a Master's degree in Robotics and Mechanical Engineering from The Johns Hopkins University, which they completed in 2012. In 2017, they obtained a Doctor of Philosophy in Robotics and Computer Science from The Johns Hopkins University. In 2021, they received a Project Management Professional (PMP) certification from the Project Management Institute.