Robert M. has a diverse work experience spanning multiple technology-focused roles.
Robert'smost recent position was as an Onboarding Engineer at Coretelligent, starting in November 2022. In this role, they were responsible for onboarding new clients from a technical perspective and documenting the IT infrastructure and processes. Robert communicated effectively with clients to determine onboarding timelines and gathered and disseminated technical documents related to various infrastructure components.
Prior to that, Robert worked as a Client Support Engineer at Coretelligent from August 2021 to November 2022. In this role, they provided on-site technical support to clients, resolved technical issues, and served as the IT lead for clients. Robert utilized their strong knowledge of Windows desktop troubleshooting, Microsoft Office, and mobile device troubleshooting to assist clients. Robert also performed virus/malware removal, deployed new hardware, managed user accounts, and provided basic networking support.
Before joining Coretelligent, Robert had various roles in other organizations. Robert worked as a Mobility Customer Care Associate at MetTel from February 2021 to July 2021. Prior to that, they were a Unified Communications and Mobility Administrator at Tapestry from November 2017 to November 2019. Robert also had experience as a Service Desk Administrator at IPsoft from October 2013 to September 2017, a Desktop Support Technician at Dr. Reddy's Laboratories from April 2013 to October 2013, a Desktop Support Lead for Email Migration at OpenSky Corp from October 2012 to April 2013, and a Desktop Support Consultant at Uni-Data & Communications, Inc. from July 2010 to September 2012.
Robert M. attended Saint John's University from 2002 to 2006, where they studied Telecommunications. No degree information is provided.
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