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Ronald Wharton is an experienced IT Support Specialist currently working at Coreio Inc. since March 2019. In addition to this role, Ronald has been providing in-home computer and network support at Best Buy Canada since September 2008. Ronald's recent experience includes deskside support for ATCO, Kyndyrl, and Kelly Services from June 2022 to February 2023, focusing on onsite Level 1 support, remote assistance for users, and utilizing tools such as Service Now and SCCM for asset management and software deployment. Ronald holds a Certificate in Network and System Administration from the Northern Alberta Institute of Technology, earned in 2008.