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Mas'ood Ismail is a Senior Network Engineer at Core Group Southern Africa since November 2022, with extensive experience in technical leadership and systems administration. Previous roles include Senior Engineer and Technical Team Lead at Intellitech-Systems-SA (Pty) Ltd from May 2019 to November 2022, and service as a primary Systems Administrator for Louis Dreyfus Company. Mas'ood's experience includes outsourced technical support roles for both Louis Dreyfus Company and Nestlé. Prior to that, Mas'ood worked as a Senior Support Engineer and a Junior Support Engineer at I.T. Allies, where responsibilities included server and systems maintenance, troubleshooting, and support. Educational qualifications include a Cisco CCNA in Information Technology from Torque IT and several mechanical engineering certifications from Damelin. The foundational education was completed at Willowmoore High School with a National Senior Certificate.