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Michelle O. has a diverse work experience, beginning with an internship at Markel American Insurance Company in 2010. In 2012, they worked as an Office Assistant at VCU Brandcenter. Michelle then became a Brand Ambassador at Banana Republic in 2013. In 2017, Michelle took on multiple roles at Parade Street Products - Division of LTV Wholesale & Imports, including Design Assistant, Jr. Graphic Designer, and Customer Service Representative. In 2019, they became a Marketing Research Advisor at CoStar Group. Most recently, in 2021, Michelle has been working as a Customer Success Agent at Copilot.

Michelle O. attended Virginia Commonwealth University from 2012 to 2018 and earned a Bachelor of Fine Arts in Communication Arts, with a minor in Psychology.