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Rich Low is an experienced software engineer currently working as a Software Engineer for Hyperion Financial Management at Copeland since December 2023. Prior to this role, Rich served as a Sr Problem Analyst at LSEG (London Stock Exchange Group) for a short tenure from August to December 2023. Between November 2020 and January 2023, Rich was an IT Ops Engineer at Save A Lot Grocery, where ITIL processes were implemented to enhance operational efficiency. Rich's career also includes significant roles such as Technical Services Manager at Emerson, where support was provided for the Emerson.com website and the Oracle Hyperion Application, and Technical Admin at Apex Systems, among others. Rich holds a Master of Business Administration (MBA) from the University of Missouri St. Louis College of Business Administration and a Bachelor of Science in Computer Science from the University of Missouri-Saint Louis.