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Anissa MSADDAK serves as the Directrice des opérations Groupe at Mezzo Relation Client since April 2007, with a progression of roles including Directrice de Site, Directrice de Production et Métiers supports, Responsable d'Activité, Responsable de Plateau de Production, and Manager d'équipe. In addition to this position, Anissa MSADDAK is a Certified COPC Implementation Leader with COPC Inc. since December 2016. Anissa MSADDAK's educational background includes pursuing an M-MBA in Administration et gestion des affaires at HEC Montréal, completion of a PMP Management de Projet Professionnel certification from PMI in 2017, and training in COPC CX V.6 at COPC Inccop in 2016. Furthermore, Anissa MSADDAK is working towards a Maîtrise in Sciences Juridiques, Politiques et Sociales at the Faculté des Sciences Juridiques politiques et sociales Université de Carthage.