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Lucy Giscombe is a seasoned professional with extensive experience in customer relationship management and project implementation. At Copart UK Limited since June 2012, Lucy serves as both Project & Implementation Manager and Account Executive Manager, focusing on building strong customer rapport to enhance account retention during the tender process. Prior to this, Lucy worked at Marie Curie UK as an Assistant Manager, where responsibilities included maximizing sales and training shop staff. From January 2005 to May 2012, Lucy held various roles at Lloyds Trade Union (LTU), including Assistant Manager and Administrator, focusing on financial management and customer communications. Lucy's educational background includes a Modern Apprenticeship and studies at Bedford College and St Thomas More Upper School.