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Alicia Racine is a seasoned professional with extensive experience in digital product management and ancillary revenue generation at Copa Airlines, where roles have included Digital Product and Contact Center Operations Senior Manager, Merchandising & Ancillary Revenue Manager, and Ancillary Revenue Manager. Alicia has demonstrated expertise in leading the definition of digital products, managing compliance data, and generating revenue through strategic partnerships and innovative product offerings. Prior experience as a Laboratory Research Assistant at Universidad Tecnológica de Panamá involved scientific research and project development in engineering, complemented by a Bachelor's degree in Electromechanical Engineering from the same institution.