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Esteban Pozo Salina is a seasoned professional with extensive experience in CRM and strategic planning, currently serving as Product Owner CRM at Coopeuch since February 2012. Throughout the career, Esteban has held various roles including Senior Business Intelligence Analyst, where responsibilities included extracting, analyzing, and transforming data for reporting and campaign creation. Prior positions at IBM, Banco Estado Cobranzas, Banco Chile, and Neosecure involved quality assurance and business intelligence analysis, emphasizing process review and automation. Esteban holds a Diplomado in Planning and Control Management from Universidad de Chile and degrees in Computer Engineering and Programming Analyst from Instituto Profesional DuocUC.