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Holly Knowles has over three decades of experience in customer service and sales, currently serving as a Customer Service Representative at the Cooperative Response Center since April 2011. Prior to this role, Holly worked as a Sales Representative at The Villages from December 1989 to December 2010, specializing as a Referral Representative focused on assisting residents and their families with real estate needs. Holly holds an Associate of Science degree in Legal Secretarial Administration and Paralegal Science from Indian River Community College, where studies were completed from 1987 to 1989, and also holds a Riding Master certification in English Equitation from Meredith Manor International Equestrian Center, completed in 1975.