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Frances Smither currently holds the position of CSR1 at Cooperative Response Center (CRC) since September 2022 and previously served as a Team Lead at OSL Retail Services from February 2022 to September 2022. Earlier experience includes a role as Front Office Specialist at CPR Cell Phone Repair from September 2012 to January 2015 and Technical Consulting at I35 Computer Services from January 2005 to January 2012. Frances is pursuing a Higher National Diploma in Communication at Durham Technical Community College, having been enrolled since 2012.