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Raúl Santiago began their work experience in 1989 as a Programming Analyst at Casiano Communications. In 1992, they joined COSVI Puerto Rico as the Director of IT, a role they held until 2009. From 2010 to 2015, Santiago served as the IT Director at Edic College. Raúl then returned to COSVI in 2015 as the Technology Director, a position they held until 2023. Currently, Santiago is serving as the Vice President of Information Technology at COSVI Puerto Rico.

Raúl Santiago has a Bachelor's degree in Computer Science from the University of Puerto Rico-Bayamon.