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Khanh Pham is an experienced professional in customer success and digital performance management, currently serving as a Retailer Customer Success Manager at NielsenIQ since August 2021. In this role, Khanh oversees the end-to-end service of ten corporate retailers, enhancing data coverage for the retail audit panel. Prior to this position, Khanh worked as a Performance Executive at Mindshare, where achievement of 100% digital media KPIs was accomplished through the optimization of multi-thousand-dollar campaigns and the development of automated reporting tools. Khanh's experience also includes an SEO internship at Exotic Voyages, leading to a significant increase in website traffic and sales conversion rates. Additionally, Khanh co-hosted networking events for Startup Grind, engaging notable industry figures. Educational qualifications include an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from the National Economics University in Vietnam.