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Xuan Lan Nguyen Hoai has a diverse range of work experience. Xuan Lan is the Co-Founder and Marketing Director at Coolmate since January 2019, where they develop marketing plans, oversees their implementation, organizes marketing functions, and builds a team of marketing professionals. Prior to that, they worked at Ecomobi PTE from March 2016 to October 2018, focusing on business development by finding new customers and expanding relationships. Before that, they held various roles at Moore Corp Vietnam, including Service Planning Team Leader and Assistance to Vice Managing Director & Corporate Planning. At Youth Union, they served as the Youth Union Class Faculty Secretary from September 2011 to February 2014. Additionally, they held leadership positions at Global Passport - AIESEC FTU HCMC and AIESEC FTU HCMC – HCMC Student Culture House.

Xuan Lan Nguyen Hoai obtained their Bachelor's degree in Business Administration from Foreign Trade University. Xuan Lan attended this university from 2011 to 2015. Prior to that, they completed their high school education at Bui Thi Xuan High School in mathematics from 2008 to 2010.

Additionally, Xuan Lan Nguyen Hoai received the "Best Performance Award 2014" certification. However, there is no information provided regarding the institution or the specific month and year when they obtained this certification.