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Alicia Threlfall has worked at CoolKit Ltd since 2013. Alicia started as a Sales & Marketing Trainee in April 2013 and worked in that role until February 2016. From 2016 until 2018, they served as the Production Planning Manager. In June 2018, they were promoted to Operations Manager and continues to work in that role.

Alicia Threlfall has a Master of Business Administration (MBA) degree from the University of Central Lancashire, which they obtained in 2022. Prior to that, they completed their Bachelor of Science (BSc) degree in Physical Geography at Edge Hill University from 2010 to 2013. Alicia also pursued A-Levels in Geography & Geology at Winstanley College from 2008 to 2010. Alicia's education began at Wetleigh High School from 2003 to 2008, although the specific degree and field of study obtained there are not mentioned.

In addition to their academic achievements, Alicia has acquired several certifications. Some of these include the Accelerated Route to Lean Manufacturing from the Manufacturing Institute, the IOSH Managing Safely certification from the IOSH Managing Safely Course, and the Vehicle Rental Operator Skills certification from City & Guilds. No information regarding the dates of completion for these certifications is provided.