Julia Smith has a diverse background in healthcare and customer service, currently serving as a Surgical Coordinator and Patient Service Representative at Cooley Dickinson Hospital since October 2020. In this role, Julia manages patient communications and records, ensuring a seamless check-in process for visitors. Previous experience includes working as a Banquet Server at Union Station Banquets, where Julia provided exceptional service for various events, and as an Adventure Recreation Staff Member at Franklin Pierce University, promoting safety and enjoyment for students. Julia also interned in the Performance Improvement Program at Cooley Dickinson Hospital, contributing to patient satisfaction initiatives. With a Bachelor's degree in Health Science from Franklin Pierce University, Julia has demonstrated a commitment to both healthcare and hospitality throughout a well-rounded career.
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