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Russell Hayes possesses extensive experience in technical support and engineering roles across various industries, including financial services, telecommunications, and military communications. As a Financial Service Technician at Cook Security Group since April 2018, Russell has built on previous roles, such as Customer Engineer at Burroughs, Inc., and Customer Engineer II at NCR Corporation. Notably, Russell has a strong background in field service engineering, managing the installation and maintenance of ATMs and cellular sites while ensuring high accuracy in inventory management. Additionally, Russell has demonstrated leadership as Team 48 Lead for the Seattle Seahawks and Seattle Sounders and has officiated football games at various levels. Russell's education includes multiple training courses from NCR and technical institutions, emphasizing a commitment to continuous learning and skill development.