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Enrique Paredes is a skilled IT professional with a diverse background in technical support and customer service. Currently serving as a System Technician II at the Cook County State’s Attorney’s Office since August 2023, Enrique previously held the position of Senior Field Service Technician at Dell Technologies from June 2022 to August 2023. Prior experience includes roles as IT Service Technician III and Assistant Front End Manager at Jewel-Osco, where responsibilities included leading associates and addressing customer requests. Enrique has also worked as a Web Developer at Fortress Consulting and ConnectWork LLC, contributing to internal web development projects. Enrique’s career began with positions in retail, including Shift Supervisor at Pizza Fresca and Sales Associate at Kohl's. Enrique holds a Bachelor's degree in Computer Science from Northeastern Illinois University, completed in 2017.