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Veit Irtenkauf

Sr. Product Manager, Conversational AI at Convoso

Veit Irtenkauf has a diverse work experience spanning over several years. Their most recent role was as a Sr. Product Manager, Conversational AI at Convoso since 2023. Prior to that, they co-founded Digital Dazzle in 2008 and held the position until 2023.

From 2016 to 2022, Veit worked at Genesys as the Director Product Management, where they were responsible for the growth and integration of chatbots and AI into the company's digital product offerings. During their tenure, they launched two messaging and one chatbot offering, resulting in significant revenue growth.

Before joining Genesys, Veit worked at Persistent Systems from 2011 to 2016. Veit started as the Director, Customer Success Manager, managing partnerships with Enterprise Social leaders such as Khoros and Bazaarvoice. Veit also delivered professional services engagements with various clients such as Autodesk, HP, and CloudEra. Additionally, they served as the Director, Project Delivery, overseeing the entire professional services organization's P/L.

Veit also had a notable tenure at Intel Corp. beginning in 1995. Veit held various roles, including Director Operations, Intel Inside Partner Marketing Group, where they managed the worldwide Intel Inside Identifier ecosystem co-branding program. Veit also served as the Senior Co-Marketing Manager and Director of Global Strategic Alliances for Intel Online Services, establishing successful alliances with companies like Dell and Oracle. Additionally, they worked as the Marketing/Business Development Manager for the Intel Web Outfitter Service and the Business Development and Program Manager for the Intel Content Group.

Overall, Veit has demonstrated a strong track record of leadership and success in product management, customer success, project delivery, and strategic alliances.

Veit Irtenkauf's education history includes a Bachelor's degree in Computer Sciences and Business Administration obtained from the EDV Bildungszentrum. Additionally, they have obtained several certifications, including "Becoming an AI-First Product Leader" from the Project Management Institute, "Azure: Understanding the Big Picture", "Big Data in the Age of AI", and "Choosing a Cloud Platform for Developers: AWS, Azure, and GCP" from LinkedIn, "Data Strategy" from the Project Management Institute, "Introduction to AWS for Non-Engineers: 3 Core Services" from LinkedIn, "Cloud Computing: Core Concepts" from NASBA, "Creating a Product-Centric Organization" from LinkedIn, "Customer Experience (CX) Strategy: How to Design an Organizational Approach" from LinkedIn, "Lean Technology Strategy: Economic Frameworks for Portfolio and Product Management" from the Project Management Institute, "Scrum: Advanced" from the Project Management Institute, and "Genesys Design Thinking Practitioner" from Credly. Veit also has certifications in "Community Management 2" and "Social Customer Strategist" obtained from Lithium Technologies.

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