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Shane Jackson has a diverse work experience beginning in 1996 as the Athletic Director for the City of Oxford, AL where they supervised various athletic events and managed the Parks and Recreation Department. Shane then transitioned to a sales role as an Account Executive for Champion Publishing from 1999 to 2003, responsible for sales and recruiting support in transportation publications. Following this, they worked as an Account Executive for Target Media from 2003 to 2005, specializing in sales, recruiting, and media planning. In 2005, they became an Account Group Director at ACS/Xerox and later at Conversion Interactive Agency in 2015, where they currently hold the position.

Shane Jackson attended Jacksonville State University from 1989 to 1994, where they obtained a Bachelor of Science degree in Business Administration/Recreation Administration.