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Erika Lordan has over 15 years of experience in the healthcare industry, currently serving as the Director of Operations at Conversio Health since January 2015. Prior to this role, Erika held the position of Process Improvement Analyst. Erika's career includes significant tenure at Health Net from March 2006 to July 2014, where responsibilities included Membership Analyst II and Lead Medicare DC, showcasing a strong background in operational management and process optimization within healthcare organizations.