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Jordan Cunnagin has a diverse range of work experience in the field of IT and technology. Jordan started as a Network Technician at the University of Louisville, where they worked on a VoIP conversion project. Jordan then moved on to Western Kentucky University as a Desktop Support Technician, providing maintenance, virus removal, and upgrades for student computers. After that, they worked at Presidium Learning Inc as a Customer Service Representative, providing support for online college students. Jordan then became a Systems Administrator at Blackboard Student Services, where they were involved in planning, implementation, and troubleshooting of various systems. Jordan's next role was as a Systems Engineer at NTT DATA, where they managed the virtual windows environment for the Commonwealth of Kentucky's server infrastructure. Currently, they are working as a Systems Engineer at Converge Technology Solutions Corp. The summary highlights their technical skills in areas such as virtualization, network support, systems administration, and customer service.

Jordan Cunnagin obtained an Associate of Applied Science degree in Computer Network Systems from ITT Technical Institute, where they studied from 2004 to 2006. Jordan also received a certification as a VMware Certified Professional 5 - Data Center Virtualization from VMWare in August 2012.