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John Cedrick Rico possesses a solid background in electronics engineering and extensive experience in network operations and technical support. Currently employed at Converge ICT Solutions Inc. as a Global Network Operations Center Engineer - Shift Lead since February 2021, John previously held positions as a Global Network Operations Center Engineer and a Technical Support Representative at TopData Global IT Solutions. Prior experience includes serving as a Production Engineer at SMK Electronics USA and an internship at Smart Communications, Inc. John Cedrick Rico obtained a Bachelor of Science in Electronics Engineering from Don Honorio Ventura Technological State University, completing studies in April 2018, and graduated from Pasay City North High School in March 2013.