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Lucia Riggio is a seasoned professional with a diverse background in customer service and operations management. Currently serving as a Loan Servicing Specialist at Conventus since March 2022, Lucia previously held the position of Operations Manager at Elevation Solar from 2020 to 2022. At Vacation Ownership Consultants, Lucia excelled as a Sales Development Manager, leading a team of four Sales Development Representatives and managing their training. Prior experience includes a tenure at realtor.com, where Lucia worked as both a Customer Service Supervisor and a Sales Support Representative, providing advanced support and handling customer inquiries related to technical issues and billing.