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J.D. Shafer has over 35 years of experience in the hospitality industry. J.D.'smost recent role is as Sr. Vice President at Contract Services Group, where they joined in 2021. Prior to that, they worked for The Irvine Company from 2015 to 2020 as a Senior Director in the Apartment Division. From 2013 to 2015, they served as the General Manager at Hotel Irvine, overseeing its transformation and repositioning. J.D. also held the position of Vice President / Managing Director at The Waterfront Beach Resort, a Hilton Hotel, from 2004 to 2013. Before that, they were the General Manager at DoubleTree by Hilton / Pacific Hospitality Group from 2002 to 2004. J.D. started their career at Hyatt Hotels Corporation in 1986 and held various management and leadership roles there until 2001. Shafer also owned and served as the General Manager of the Anaheim Visitor Center from 2000 to 2002.

J.D. Shafer pursued higher education at Florida International University from 1985 to 1988. J.D. obtained a degree in Hotel Operations with a field of study in Hospitality Administration/Management. It is unclear from the provided information whether they obtained any additional degrees or certifications during this period.

Furthermore, J.D. Shafer has obtained a certification as a Real Estate Broker/Sales Agent from the California Department of Real Estate in March 2019. It is unknown whether they acquired this certification after completing their education or at a different time.