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Kevin L. has a diverse work experience in the customer service industry. Kevin is currently serving as the EVP of Business Development at Continuum Global Solutions. Prior to this, they worked as the Principal at Lilac Consulting llc. From 2020 to 2022, they held the position of Vice President Global Operations/Client Management at TTEC. Before that, they were the President Operations/Client Success and later the Senior Vice President Operations/Client Success at S&P Data Digital from 2016 to 2020. Kevin also worked at VXI Global Solutions, LLC as the Sr. Director Client Services and Director of Operatons from 2009 to 2016. Kevin'searly career includes serving as Sr Operations Manager at TRG Customer Solutions, where they oversaw multiple clients and achieved outstanding sales performance.

Kevin L. attended Indiana University of Pennsylvania from 1996 to 2000, where they studied Criminology. Kevin did not obtain a degree during their time at the university. In March 2022, Kevin obtained a certification titled "20 Habits of Executive Leadership" from LinkedIn.