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Joel Richardson has extensive experience in quality assurance and business transformation, currently serving as a Quality Assurance Analyst at Continental General since December 2015. Prior roles at Continental General include Senior Analyst I in Rate Management and various positions as an Insurance Analyst. Previously, Joel Richardson worked at P.F. Chang's China Bistro Inc. for over 15 years, holding roles such as Key Manager and Trainer. Additional experience includes a brief tenure as an Associate Business Technology Analyst and an Information Technology Intern at Great American Insurance Group. Educational qualifications include a Bachelor of Business Administration in Computer Information Systems obtained from Texas State University.