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Francisco Javier Martinez Vargas holds extensive experience in various roles within the customer service and operational sectors. Currently serving as Internal Services Supervisor at Continental Assist since November 2021, Francisco oversees the management of requests through a control desk to ensure optimal solutions across internal departments. Additionally, at Condesa since April 2017, Francisco holds multiple roles including Sales Executive, Corporate Farmer, and Junior National Operations Agent, working on a project basis in tasks related to aluminum installations and general metalwork. Previous experience includes customer service at Sinergia Médica, where Francisco provided guidance on medical insurance policies and managed claims using specialized software. Early career experience includes a brief position at B-Connect as an Initial Communicator. Francisco graduated from Colegio de Bachilleres 03 Iztacalco with a degree in Computer Systems and specific programming applications.