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Jackson Lau had two roles at CONTEXT. Jackson started in 2008 as a VP - IT and held this position until 2010. In 2011, they became the CIO at CONTEXT and their tenure in this role is ongoing.

Jackson Lau has a Master of Science (MSc) degree in Computer Science from the University of Bath. In addition to their degree, they also obtained the AgilePM® Practitioner certification from APMG International in September 2019. The obtained month and year for the AgilePM® Foundation certification were not provided.