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Lavan K. has a diverse work experience spanning over a decade. Their current role is as a Customer Success Manager, Enterprise at Contentsquare, where they deliver AI-powered insights on customer behaviors to enable businesses to build empathy and make a lasting impact. Previously, Lavan worked at eClerx as a Client Digital Strategy Partner, helping clients with their digital strategies. They also served as a Client Success Manager at REO, a digital experience agency, working with clients such as Amazon and Samsung. Lavan's experience also includes roles at Tradedoubler as a Senior Client Growth Manager and Glow Digital Media as an EMEA Business Development Manager. They have expertise in social advertising, having worked as a Senior Business Development Manager at Social Moov and as the Head of UK Sales at TradeTracker UK. Lavan started their career at helloU, initially focusing on building and maintaining relationships with various organizations and later being involved in website development and design.

Lavan K. completed a Bachelor of Arts (Hons.) degree in Business Finance from Durham University, which they attended from 2007 to 2010. Afterwards, they pursued a certification in Project Management and obtained the Foundation & Practitioner qualification from PRINCE2 in 2012. Prior to attending university, Lavan K. attended John Lyon School from 2000 to 2007, but no specific degree or field of study information is provided for this period.

In terms of additional certifications, Lavan K. has obtained multiple certificates from Contentsquare. These include being certified as a Contentsquare Expert in Campaign Management, E-Merchandising, Web Analysis, and Merchandising. Lavan has also obtained the Contentsquare Certified Expert, Contentsquare Find & Fix Certified, Contentsquare Find & Fix Premium Certified, Contentsquare Insights Certified, and Contentsquare Certified. In addition to these Contentsquare certifications, Lavan K. has completed a course on Web Accessibility Basics. The specific months of certification obtainment for these additional certifications range from November 2022 to December 2022.